{"id":142175,"date":"2018-09-24T11:42:00","date_gmt":"2018-09-24T11:42:00","guid":{"rendered":"https:\/\/ac-franchise.be\/mobalpa-offre-a-ses-clients-un-parcours-toujours-plus-personnalise-6269"},"modified":"2018-09-24T11:42:00","modified_gmt":"2019-03-07T16:00:19","slug":"mobalpa-offre-a-ses-clients-un-parcours-toujours-plus-personnalise-6269","status":"publish","type":"post","link":"https:\/\/ac-franchise.be\/article\/mobalpa-offre-a-ses-clients-un-parcours-toujours-plus-personnalise-6269","title":{"rendered":"Mobalpa offre \u00e0 ses clients un parcours toujours plus personnalis\u00e9"},"content":{"rendered":"
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Outre la pertinence du concept, la qualit\u00e9 des produits et les prix bien \u00e9tudi\u00e9s, la franchise Mobalpa a mis en place un parcours client tr\u00e8s bien pens\u00e9 qui permet au client d\u2019\u00eatre accompagn\u00e9 d\u00e8s les premi\u00e8res \u00e9tapes du projet et d\u2019avoir acc\u00e8s \u00e0 toutes les informations dont il pourrait avoir besoin. <\/b> <\/p>\n

Un parcours qui passe, entre autres, par le site de l\u2019enseigne\u2026<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n

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<\/a> <\/div>\n
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De l\u2019inspiration \u00e0 la poursuite du projet <\/h3>\n
La franchise Mobalpa<\/a> propose \u00e0 ses clients une prestation compl\u00e8te et enti\u00e8rement personnalis\u00e9e. Un positionnement qui se d\u00e9cline selon trois axes<\/span> <\/p>\n

Inspiration<\/b>\u00a0: le site de l\u2019enseigne inspire ses visiteurs d\u00e8s la page d\u2019accueil en permettant au client de lister ses contraintes et ses souhaits d\u2019am\u00e9nagements particuliers et choisir le magasin de son choix. Le site permet \u00e9galement d\u2019obtenir obtenir des simulations et des comparatifs de prix en plus de demander une aide encore plus pr\u00e9cise via le service clients \u00e0 sa disposition. <\/p>\n

Qualification du projet\u00a0<\/b>: pens\u00e9 comme interface entre le vendeur et le client, la rubrique \u00ab\u00a0espace projet\u00a0\u00bb permet \u00e0 l\u2019internaute de s\u00e9lectionner et conserver ses favoris, t\u00e9l\u00e9charger ambiances et produits pr\u00e9f\u00e9r\u00e9s, ins\u00e9rer son plan, effectuer sa simulation financi\u00e8re et constituer sa wishlist.
Mieux encore, la rubrique permet au client d\u2019interagir avec l\u2019enseigne et ses experts \u00e0 toutes les \u00e9tapes du projet. Elle permet \u00e9galement d\u2019acc\u00e9der aux documents n\u00e9cessaires \u00e0 l\u2019achat et l\u2019utilisation de la cuisine d\u00e9pos\u00e9s par le vendeur. <\/p>\n

Poursuite du projet<\/b>\u00a0: un concepteur commercial prend en charge le client pour lancer la mise en \u0153uvre concr\u00e8te. A la cl\u00e9, une relation bas\u00e9e sur l\u2019\u00e9coute et la confiance visant \u00e0 rassurer le client et fixe avec lui les \u00e9tapes suivantes.
L\u2019outil My Virtual Mobalpa permet au client de se promener virtuellement dans sa future cuisine en 3D.<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

Outre la pertinence du concept, la qualit\u00e9 des produits et les prix bien \u00e9tudi\u00e9s, la franchise Mobalpa a mis en place un parcours client tr\u00e8s bien pens\u00e9 qui permet au client d\u2019\u00eatre accompagn\u00e9 d\u00e8s les premi\u00e8res \u00e9tapes du projet et d\u2019avoir acc\u00e8s \u00e0 toutes les informations dont il pourrait avoir besoin.
\nUn parcours qui passe, entre autres, par le site de l\u2019enseigne\u2026<\/p>\n","protected":false},"author":7779,"featured_media":142174,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","ocean_post_oembed":"","ocean_post_self_hosted_media":"","ocean_post_video_embed":"","ocean_link_format":"","ocean_link_format_target":"self","ocean_quote_format":"","ocean_quote_format_link":"post","ocean_gallery_link_images":"on","ocean_gallery_id":[],"footnotes":""},"categories":[2],"tags":[],"class_list":["post-142175","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualites-des-reseaux","entry","has-media"],"acf":[],"yoast_head":"\nMobalpa offre \u00e0 ses clients un parcours toujours plus personnalis\u00e9<\/title>\n<meta name=\"description\" content=\"Outre la pertinence du concept, la qualit\u00e9 des produits et les prix bien \u00e9tudi\u00e9s, la franchise Mobalpa a mis en place un parcours client tr\u00e8s bien pens\u00e9 qui permet au client d\u2019\u00eatre accompagn\u00e9 d\u00e8s les premi\u00e8res \u00e9tapes du projet et d\u2019avoir acc\u00e8s \u00e0 toutes les informations dont il pourrait avoir besoin. 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