{"id":230046,"date":"2019-02-12T08:06:00","date_gmt":"2019-02-12T07:06:00","guid":{"rendered":"https:\/\/ac-franchise.be\/la-franchise-age-dor-services-mene-une-nouvelle-fois-une-enquete-de-satisfaction-aupres-de-ses-clients-5239"},"modified":"2019-02-12T08:06:00","modified_gmt":"2019-03-07T16:00:10","slug":"la-franchise-age-dor-services-mene-une-nouvelle-fois-une-enquete-de-satisfaction-aupres-de-ses-clients-5239","status":"publish","type":"post","link":"https:\/\/ac-franchise.be\/article\/la-franchise-age-dor-services-mene-une-nouvelle-fois-une-enquete-de-satisfaction-aupres-de-ses-clients-5239","title":{"rendered":"La franchise Age d\u2019Or Services m\u00e8ne une nouvelle fois une enqu\u00eate de satisfaction aupr\u00e8s de ses clients"},"content":{"rendered":"<div id=\"946507\" class=\"widget full_text row-fluid\" data-name=\"full_text\">\n<div class=\"span12\">\n<div class=\"editable\" data-type=\"wysihtml5\" data-pk=\"946507\" data-url=\"\/crezeo_widgets\/946507\/update_parameter\"          data-name=\"text\">       <span><b>Soucieuse d\u2019am\u00e9liorer la qualit\u00e9 des prestations fournies<\/b>, l\u2019enseigne de services \u00e0 la personne a men\u00e9 une enqu\u00eate de satisfaction aupr\u00e8s de ses clients. L\u2019\u00e9tude a r\u00e9v\u00e9l\u00e9, entre autres, que <b>96.6 %<\/b> des b\u00e9n\u00e9ficiaires estiment que leurs besoins ont bien \u00e9t\u00e9 compris.<\/span>      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div id=\"946504\" class=\"widget left_picture_title_text\" data-name=\"left_picture_title_text\">\n<div class=\"row-fluid\">\n<div class=\"span12\">\n<div class=\"thumbnail widget-media-thumbnail span4\" data-name=\"media1\" data-pk=\"946504\">                            <a href=\"https:\/\/ac-franchise.be\/wp-content\/uploads\/2019\/01\/07\/20190107115654-ab4f45c60b957744f5f802b6ef9c3542.jpg\" data-remote=\"true\">      <img decoding=\"async\" src=\"https:\/\/ac-franchise.be\/wp-content\/uploads\/2019\/01\/07\/20190107115654-ab4f45c60b957744f5f802b6ef9c3542.jpg\" title=\"Franchise Age d\u2019Or Services  \"\/>     <\/a>                             <\/div>\n<div class=\"widget-content\">\n<h3 class=\"editable\" data-type=\"text\" data-pk=\"946504\" data-url=\"\/crezeo_widgets\/946504\/update_parameter\"             data-name=\"title\">Des r\u00e9sultats de satisfaction particuli\u00e8rement r\u00e9jouissants<\/h3>\n<div class=\"editable\" data-type=\"wysihtml5\" data-pk=\"946504\" data-url=\"\/crezeo_widgets\/946504\/update_parameter\"            data-name=\"text\">\n<div> <span>Il n\u2019y a pas de meilleur moyen pour \u00e9valuer sa qualit\u00e9 de services et l\u2019am\u00e9liorer que de mener l\u2019enqu\u00eate aupr\u00e8s des premi\u00e8res personnes concern\u00e9es, \u00e0 savoir les b\u00e9n\u00e9ficiaires! C\u2019est pour cette raison que le r\u00e9seau <b><a href=\"https:\/\/ac-franchise.be\/annuaire\/franchise-age-d-or-services\" rel=\"nofollow noopener noreferrer\">Age d\u2019Or Services<\/a><\/b> veille \u00e0 mener, chaque ann\u00e9e, une <b>enqu\u00eate de satisfaction aupr\u00e8s de ses clients.<\/b><\/span> <span><br \/><\/span> <\/div>\n<div><span><br \/><\/span><\/div>\n<div> <span>Son enqu\u00eate 2018 a r\u00e9v\u00e9l\u00e9 que <b>96.6 %<\/b> d\u2019entre eux estiment que leurs besoins ont bien \u00e9t\u00e9 compris. Ils sont \u00e9galement <b>96.5 %<\/b> \u00e0 \u00eatre satisfaits par les prestations r\u00e9alis\u00e9es par les intervenants Age d\u2019Or Services. <\/span> <span><br \/><\/span> <\/div>\n<div> <span>Toujours selon l\u2019enqu\u00eate, les b\u00e9n\u00e9ficiaires affectionnent tout particuli\u00e8rement l\u2019amabilit\u00e9 des intervenants (<b>89.4 %<\/b> de \u00ab tr\u00e8s satisfaits \u00bb), leur disponibilit\u00e9 <b>(78.5 %)<\/b> ainsi que leur ponctualit\u00e9 <b>(78.5 %). <\/b><\/span> <span><br \/><\/span> <\/div>\n<div> <span>Par ailleurs, <b>86.1 %<\/b> des r\u00e9pondants voient en ces professionnels des personnes de confiance. <\/span> <span><br \/><\/span> <\/div>\n<div> <span>Enfin, <b>95 %<\/b> des personnes sond\u00e9es affirment \u00eatre pr\u00eates \u00e0 recommander Age d\u2019Or Services \u00e0 une personne de leur entourage.<\/span> \u00a0 <span><b><br \/><\/b><\/span> <\/div>\n<div><span><b><br \/><\/b><\/span><\/div>\n<div> <span><b>Arnaud Louiset, directeur Qualit\u00e9 \u00e0 L\u2019Age d\u2019Or Expansion<\/b>, franchiseur du r\u00e9seau Age d\u2019Or Services, a d\u00e9clar\u00e9 pour expliquer l\u2019importance de ces enqu\u00eates qualit\u00e9: \u00ab <i>Nos enqu\u00eates de satisfaction sont toujours riches d\u2019enseignements. Elles nous permettent de nous rendre compte de la fa\u00e7on dont nos b\u00e9n\u00e9ficiaires per\u00e7oivent la qualit\u00e9 de nos prestations, mais aussi leur adaptation \u00e0 leurs besoins. Nous avons en effet \u00e0 coeur de r\u00e9pondre au mieux \u00e0 leurs pr\u00e9occupations et \u00e0 leurs attentes, afin de favoriser le maintien \u00e0 domicile de ces personnes fragiles en toute s\u00e9curit\u00e9. Ces bons scores nous r\u00e9jouissent donc particuli\u00e8rement, et ne font que nous conforter dans cette ambition !<\/i> \u00bb, commente.<\/span> \u00a0  <\/div>\n<div><\/div>\n<div> <span>Vous souhaitez entreprendre dans le secteur des services \u00e0 la personne et faites de la qualit\u00e9 une priorit\u00e9 absolue, <i><a href=\"https:\/\/ac-franchise.be\/annuaire\/franchise-age-d-or-services\/demande-de-documentation\" rel=\"nofollow noopener noreferrer\" title=\"Link: https:\/\/ac-franchise.be\/annuaire\/franchise-age-d-or-services\/demande-de-documentation\">n\u2019h\u00e9sitez pas \u00e0 demander une documentation sur la franchise Age d\u2019Or Services.<\/a><\/i><\/span> <\/div>\n<\/div><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Soucieuse d\u2019am\u00e9liorer la qualit\u00e9 des prestations fournies, l\u2019enseigne de services \u00e0 la personne a men\u00e9 une enqu\u00eate de satisfaction aupr\u00e8s de ses clients. L\u2019\u00e9tude a r\u00e9v\u00e9l\u00e9, entre autres, que 96.6 % des b\u00e9n\u00e9ficiaires estiment que leurs besoins ont bien \u00e9t\u00e9 compris.<\/p>\n","protected":false},"author":7776,"featured_media":230045,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","ocean_post_oembed":"","ocean_post_self_hosted_media":"","ocean_post_video_embed":"","ocean_link_format":"","ocean_link_format_target":"self","ocean_quote_format":"","ocean_quote_format_link":"post","ocean_gallery_link_images":"on","ocean_gallery_id":[],"footnotes":""},"categories":[2],"tags":[],"class_list":["post-230046","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualites-des-reseaux","entry","has-media"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>La franchise Age d\u2019Or Services m\u00e8ne une nouvelle fois une enqu\u00eate de satisfaction aupr\u00e8s de ses clients<\/title>\n<meta name=\"description\" content=\"Soucieuse d\u2019am\u00e9liorer la qualit\u00e9 des prestations fournies, l\u2019enseigne de services \u00e0 la personne a men\u00e9 une enqu\u00eate de satisfaction aupr\u00e8s de ses clients. L\u2019\u00e9tude a r\u00e9v\u00e9l\u00e9, entre autres, que 96.6 % des b\u00e9n\u00e9ficiaires estiment que leurs besoins ont bien \u00e9t\u00e9 compris.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ac-franchise.be\/article\/la-franchise-age-dor-services-mene-une-nouvelle-fois-une-enquete-de-satisfaction-aupres-de-ses-clients-5239\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"La franchise Age d\u2019Or Services m\u00e8ne une nouvelle fois une enqu\u00eate de satisfaction aupr\u00e8s de ses clients\" \/>\n<meta property=\"og:description\" content=\"Soucieuse d\u2019am\u00e9liorer la qualit\u00e9 des prestations fournies, l\u2019enseigne de services \u00e0 la personne a men\u00e9 une enqu\u00eate de satisfaction aupr\u00e8s de ses clients. L\u2019\u00e9tude a r\u00e9v\u00e9l\u00e9, entre autres, que 96.6 % des b\u00e9n\u00e9ficiaires estiment que leurs besoins ont bien \u00e9t\u00e9 compris.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ac-franchise.be\/article\/la-franchise-age-dor-services-mene-une-nouvelle-fois-une-enquete-de-satisfaction-aupres-de-ses-clients-5239\" \/>\n<meta property=\"og:site_name\" content=\"AC Franchise\" \/>\n<meta property=\"article:published_time\" content=\"2019-02-12T07:06:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-03-07T16:00:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ac-franchise.be\/wp-content\/uploads\/2019\/01\/07\/20190107115654-ab4f45c60b957744f5f802b6ef9c3542.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"146\" \/>\n\t<meta property=\"og:image:height\" content=\"150\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Mouna Ammar\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mouna Ammar\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/ac-franchise.be\/article\/la-franchise-age-dor-services-mene-une-nouvelle-fois-une-enquete-de-satisfaction-aupres-de-ses-clients-5239#article\",\"isPartOf\":{\"@id\":\"https:\/\/ac-franchise.be\/article\/la-franchise-age-dor-services-mene-une-nouvelle-fois-une-enquete-de-satisfaction-aupres-de-ses-clients-5239\"},\"author\":{\"name\":\"AC Franchise\",\"@id\":\"https:\/\/ac-franchise.be\/#\/schema\/person\/8cd868cfc49957f5a6243b6130c4146f\"},\"headline\":\"La franchise Age d\u2019Or Services m\u00e8ne une nouvelle fois une enqu\u00eate de satisfaction aupr\u00e8s de ses\",\"datePublished\":\"2019-02-12T07:06:00+00:00\",\"dateModified\":\"2019-03-07T16:00:10+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/ac-franchise.be\/article\/la-franchise-age-dor-services-mene-une-nouvelle-fois-une-enquete-de-satisfaction-aupres-de-ses-clients-5239\"},\"wordCount\":388,\"publisher\":{\"@id\":\"https:\/\/ac-franchise.be\/#organization\"},\"image\":{\"@id\":\"https:\/\/ac-franchise.be\/article\/la-franchise-age-dor-services-mene-une-nouvelle-fois-une-enquete-de-satisfaction-aupres-de-ses-clients-5239#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ac-franchise.be\/wp-content\/uploads\/2019\/01\/07\/20190107115654-ab4f45c60b957744f5f802b6ef9c3542.jpg\",\"articleSection\":[\"Actualit\u00e9s des r\u00e9seaux\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ac-franchise.be\/article\/la-franchise-age-dor-services-mene-une-nouvelle-fois-une-enquete-de-satisfaction-aupres-de-ses-clients-5239\",\"url\":\"https:\/\/ac-franchise.be\/article\/la-franchise-age-dor-services-mene-une-nouvelle-fois-une-enquete-de-satisfaction-aupres-de-ses-clients-5239\",\"name\":\"La franchise Age d\u2019Or Services m\u00e8ne une nouvelle fois une enqu\u00eate de satisfaction aupr\u00e8s de ses clients\",\"isPartOf\":{\"@id\":\"https:\/\/ac-franchise.be\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/ac-franchise.be\/article\/la-franchise-age-dor-services-mene-une-nouvelle-fois-une-enquete-de-satisfaction-aupres-de-ses-clients-5239#primaryimage\"},\"image\":{\"@id\":\"https:\/\/ac-franchise.be\/article\/la-franchise-age-dor-services-mene-une-nouvelle-fois-une-enquete-de-satisfaction-aupres-de-ses-clients-5239#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ac-franchise.be\/wp-content\/uploads\/2019\/01\/07\/20190107115654-ab4f45c60b957744f5f802b6ef9c3542.jpg\",\"datePublished\":\"2019-02-12T07:06:00+00:00\",\"dateModified\":\"2019-03-07T16:00:10+00:00\",\"description\":\"Soucieuse d\u2019am\u00e9liorer la qualit\u00e9 des prestations fournies, l\u2019enseigne de services \u00e0 la personne a men\u00e9 une enqu\u00eate de satisfaction aupr\u00e8s de ses clients. 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